Space @ The Broomhouse hub
Reception Volunteer
Providing a warm welcome to Space
We are looking for volunteer receptionists to support our team and provide a warm and friendly welcome to our hub visitors, answer telephone calls, and signpost people to the appropriate services within our building.
While not a requirement of the role, if you’re looking to build further administrative skills, there is also the option to take on additional tasks (e.g., completing stationery orders) as part of the reception team.
At the moment, we are looking for reception volunteers on Wednesdays and Fridays.
Join our growing reception team
Main duties:
- Answering and forwarding phone calls in a polite and friendly manner
- Answering email enquiries
- Assisting with administration tasks using Word and Excel
- Directing enquiries to the correct team member
- Maintaining the reception area, ensuring it’s clean and tidy
- Receiving deliveries and distributing incoming mail
- Stocking up reception with pens, sign-in sheets, etc.
- Welcoming visitors
Skills required:
- Good written and verbal English
- A warm and friendly manner
- A positive attitude toward work
- Being comfortable with basic technology (e.g., telephone, laptop, photocopier, printer)
Prior experience with Microsoft Office (Outlook, Word, Excel) would be helpful, but full training will be provided
Flexibility and commitment
We are looking for cover between our usual opening hours of 9 a.m. and 5 p.m., and would prefer a commitment of four (4) hour, where possible.
What volunteering can do for you:
Benefits of becoming a reception volunteer:
Full training to provide the resources and ability to effectively carry out administrative work.
The chance to enhance skills and gain work experience that can be carried forward in future life and work opportunities.
The ability to engage directly with the local community and build long-lasting connections.
Remuneration/Expenses:
This is an unpaid role. However, reasonable expenses associated with the role may be reimbursed.
All of our volunteers are also entitled to a free lunch in our community café.
Sound like something you’d be interested in? To apply to become a reception volunteer, please contact Moreen at admin@spacescot.org or 0131 455 7731.
